PRIVACY POLICY

The privacy of your data is important to us and we want to be open and transparent about what we do with your personal data. Below you will find our policy in which we try to explain as clearly as possible how your data is processed, protected and what your rights are. In this policy we talk about the processing of personal data for both visitors and customers.

Who is the controller of your personal data?

The Dutch company SLAY WITH CONFIDENCE , located at Strevelsweg 700-303, UNIT C2050, 3083AS in Rotterdam (Chamber of Commerce number: 66429013 (VAT identification number: NL002199838B07)) is the controller of the personal data you provide to us and is therefore responsible for your personal data under applicable data protection legislation. SLAY WITH CONFIDENCE determines which of your personal data is processed, why and for how long. This never happens without reason and we will never sell your personal data to third parties.

Transfer to third parties

Only persons authorized by SLAY WITH CONFIDENCE to secure and/or otherwise process personal data and/or perform IT maintenance activities have access to your personal data. SLAY WITH CONFIDENCE may engage a processor for the processing purposes described in this privacy policy. SLAY WITH CONFIDENCE will enter into an agreement with each processor to ensure that the processor offers adequate guarantees with regard to technical and organizational security measures with regard to the processing to be carried out. Otherwise, SLAY WITH CONFIDENCE will not provide your personal data to third parties, unless this is necessary for the performance of its services, based on legal provisions or in an emergency situation, insofar as SLAY WITH CONFIDENCE reasonably deems this to be in your interest.

What does personal data mean and for what purposes is it used?

Personal data is any information that can be traced back to an individual (this can be directly or indirectly), the name of the person does not have to be known. For example: Person X lives at a certain address, places orders under customer number ABC and lives in Rotterdam. It is not necessarily clear who Person X is. Other information that could be collected is for example an email address, telephone number and cookie IDs.

We process the following personal data:

Visiting our website Using our website Creating and managing accounts Processing orders Handling questions and complaints Optimizing our marketing communications Optimal functioning of the web shop Improving this website

Processing of personal data by third parties

To make your experience at SLAY WITH CONFIDENCE unforgettable, we need help from partners who perform some of the services. For example, to deliver your package to your home. If these partners process your personal data on behalf of SLAY WITH CONFIDENCE , this is done in their role as processor. In order to keep track of the agreements we have with you regarding guaranteeing security, confidentiality and your rights, they are included in processor agreements that we have concluded with these third parties/partners.

To give you an idea of ​​the type of services that SLAY WITH CONFIDENCE requires support from partners for, we have listed some of the services below:

  • Logistics and operations: for example, parcel delivery services.
  • Marketing: To show you relevant advertisements, we use software such as Google AdWords.
  • Analysis: To measure and analyze the use of our website, we use software such as Google Analytics.
  • IT: For the maintenance, improvement and management of our store we use systems such as WordPress.
  • Contact processing: handling questions and processing complaints.

What are your rights?

Below we try to explain as clearly and concisely as possible what you are entitled to as a customer.

Right of access

You have the right to ask at any time what information we have about you. If you would like to see this information, you can email us at ( dataprotection@slaywithconfidence.com ) and we will provide you with this information.

Right to portability

You have the right to request and receive the information we have about you. We will compile this information and send it to you.

Right to correction

If we have information about you that is incorrect or incomplete, you have the right to have it corrected. Do you have an account with SLAY WITH CONFIDENCE? If so, you can easily correct your information yourself within your account settings.

Right to erasure

If SLAY WITH CONFIDENCE processes your personal data, you have the right to have this personal data deleted, except in the following situations:

  • You still have an open order that has not been completed or has already been shipped.
  • You have an open question for our customer service.
  • You have a payment obligation to SLAY WITH CONFIDENCE .
  • You have misused our services in the past 5 years or are suspected of having done so.
  • If you have made a purchase from us, we will store your personal data in our administration for the processing of the transaction.

Right to object

You can object to the processing of your personal data. For example, if you do not want us to process your data for direct marketing, you can indicate this. You can do this by contacting dataprotection@slaywithconfidence.com .

Right to restriction

As a customer, you have the right to request SLAY WITH CONFIDENCE to restrict the processing of your personal data, but this is only possible under certain circumstances. We have described these below.

  • If your objection to processing is based on a legitimate interest, SLAY WITH CONFIDENCE will restrict further processing of personal data provided that it has been established that the interest is legitimate.
  • Your personal data has been processed unlawfully and you want the processing of your data to be restricted.

Right to complain

As a customer, you have the right to file a complaint with a supervisory body, such as the Dutch Data Protection Authority.

Right to withdraw consent

If you have given consent to the processing of your personal data, you can withdraw this consent at any time.

How can you exercise your rights?

We take the protection of your data very seriously. We have a Data Protection Officer who can assist you if you have any questions about the above rights and who is happy to help you via email ( dataprotection@slaywithconfidence.com ).

Data protection

We have appointed a data protection department to ensure that we process your personal data continuously, openly, legally and accurately. You can always contact our data protection officer by sending an email to dataprotection@slaywithconfidence.com .

Retention period

We do not retain your data for longer than is necessary for the performance of our services, unless we are legally obliged to retain personal data for longer.

Securing your data

SLAY WITH CONFIDENCE has taken appropriate technical and organizational measures to protect your personal data against loss or unlawful processing, including: 1) storage of data in a secure database with encrypted passwords and secure backups, and 2) access to your own data via a personal account with a unique username and password, 3) monitoring of break-in attempts. If there is an actual break-in attempt, we will take the necessary measures. If there are vulnerabilities, we will repair them. 4) We ensure that the systems we use are protected against malware, viruses and hacking. 5) The various technologies and software we use are up-to-date. 6) Data transport from one system to another is secured and monitored. 7) The partners we work with are obliged to take security measures to ensure the confidentiality of your data.

Despite the fact that SLAY WITH CONFIDENCE has taken and will continue to take all possible security measures, there are risks associated with the processing of your personal data via the Internet that are inherent to the use of the Internet in public traffic.

Updates to our privacy policy

To keep our privacy policy up to date, it may be updated from time to time. The latest version of this policy will always be available on our website. We are not obligated to communicate updates to this policy, so we recommend that you review it from time to time, and for ease of reference we indicate when it was last updated.

© SLAY WITH CONFIDENCE, January 2025