Prize possession top and cargo pants

We strive to ship your order quickly. Estimated delivery times vary by country. All orders are shipped via PostNL and DHL. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. All shipping costs include VAT. Please note that delivery times may be affected during holidays and sales periods.

ESTIMATED DELIVERY TIMES WITHIN THE NETHERLANDS:
Our goal is to deliver all orders within 1-5 business days of order processing. However, during sales periods this time may be longer. We offer standard shipping options to your chosen address, including Standard Shipping and Standard Shipping with Signature Upon Delivery. Once your order has been shipped, you will receive a tracking number. Please note that it may take up to 48 hours for tracking information to update online.

NOT HOME? WHAT TO DO?
In that case, you can check your tracking information for details about your shipment. The POSTNL courier will take your package to a local POSTNL point. You can collect your package at a convenient time. Please note that the recipient must sign for the delivery and you must show an ID when collecting your order.

IMPORTANT:
PostNL will hold your package for a maximum of 7 days. If the package is not picked up within this period, it will be returned to us. Should you wish to have your order reshipped, additional shipping costs will be charged, which will be passed on to you. We will send you a payment link to complete the transaction.

WE DELIVER WORLDWIDE
We offer worldwide shipping; however, we do not ship to APO, PO Box, or FPO addresses.

DELIVERY TIMES WITHIN THE NETHERLANDS
1 to 5 working days

DELIVERY TIMES WITHIN EUROPE ZONE 1
5 to 9 working days

DELIVERY TIMES WITHIN EUROPE ZONE 2
7 to 10 working days

DELIVERY TIMES TO ALL OTHER COUNTRIES
9 to 14 working days

ESTIMATED SHIPPING FOR PRE-ORDER AND BACKORDER
Pre-orders and backorders are usually shipped within 2-3 weeks. However, the average time for these products to be in stock and ready to ship is 2-8 weeks. Please note that the date given is an estimate and delivery may be earlier or later than expected.

ORDERING PRE-ORDER AND BACKORDER PRODUCTS TOGETHER: HOW DOES IT WORK?
If you place an order with both in-stock items and a pre-order or backorder item, we will consolidate the order and ship it as soon as all items are available. This means that your entire order will be delivered at the same time. This policy will continue to apply even if the expected delivery time is extended due to delays at our suppliers.

Please note that we depend on our suppliers for pre-orders and backorders. If we cannot meet the expected delivery time, we will inform you quickly by email.

If you want to receive the products in stock sooner, we recommend that you place separate orders for these items. This will allow us to quickly ship the available items without delay, so that you receive them as soon as possible.

SHIPPING COSTS WITHIN THE NETHERLANDS
Shipping costs within the Netherlands are €6.95 including VAT.

SHIPPING COSTS FOR EUROPE AND INTERNATIONAL DESTINATIONS
Shipping costs vary based on the destination country and the shipping method chosen. Please specify your country during the checkout process.

CUSTOMS AND TAXES FOR DESTINATIONS OUTSIDE EUROPE
Packages are shipped via our standard shipping service, usually performed by PostNL or DHL Express. Please note that customs duties, taxes and handling fees may still apply. It is important to understand that all customs and/or tax charges are the sole responsibility of the customer and are not included in the order total provided by SLAY WITH CONFIDENCE . All relevant charges must be paid upon delivery.

INTERNATIONAL SHIPPING POLICY
When placing an order for delivery to an international address, please be aware that your shipment may be subject to import duties and taxes upon arrival in your country. It is your responsibility to pay any import duties and taxes. We have no control over these charges and cannot predict the amounts.

Additionally, international orders may be subject to customs procedures, which may result in delays beyond our original delivery times. As the recipient of the goods, you are considered the “importer of record” and must comply with all laws and regulations of the destination country. Please note that we are not liable for any violations of these laws.

PROCESSING GUIDELINES
All products on the website are subject to availability and your order will only be processed once payment has been received. If any of the products you have ordered are out of stock or if additional identification is required to verify your credit card, we will inform you promptly.

SALE AND HOLIDAY SEASON
Due to the high demand for our sale items, orders placed during the sale period will not be considered confirmed until a shipping confirmation email is received. Therefore, your order may be cancelled if items are out of stock. Expect longer shipping times during the holidays. We will do our utmost to expedite the processing of your order as quickly as possible.

UNDELIVERED AND REFUSED PACKAGES
If delivery is refused for any reason or if the package is deemed undeliverable due to an invalid shipping address, we cannot be held responsible for lost, stolen, or misdelivered packages.

INSPECTION
Upon receipt of your order, it is important to immediately inspect the delivered products to ensure that they meet your expectations. If any of the products are not in the expected condition, please contact us as soon as possible at contact@slaywithconfidence.com Provide all necessary information such as your order details, contact information, a description of the problem and any photo evidence.

SHIPPING ERRORS OR DAMAGED PRODUCTS
We are committed to offering only the highest quality products, and as part of our commitment, each product undergoes rigorous quality control checks before it is shipped. If you have received an incorrect or damaged item, please contact us immediately upon receipt of your order to qualify for a free exchange for a new, comparable product, or a refund. In the case of a refund, we will process your full refund within 14 days of receiving the incorrect or damaged product, according to our Shipping Policy.

Please note: We do not accept returns on clothing that has been worn or damaged by you. Upon receipt of your order, it is your responsibility to immediately inspect the delivered products to ensure they are in the expected condition.

EVENTS BEYOND OUR CONTROL
We will not be liable for any failure to perform, or delay in performance of, our obligations if caused by circumstances beyond our reasonable control. Such circumstances may include fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute or measures taken by local or central government or other competent authority.

Not happy with your SLAY WITH CONFIDENCE item(s)? We are here to help you with your returns.

COOLING-OFF PERIOD

You have a cooling-off period of 14 days in which you can inform us that you want to cancel your purchase. This period starts from the day you receive your order. The cooling-off period ends 14 days after the day your product is delivered.

Example: You buy a dress online. It is delivered to your home on June 1st. Cooling-off period: until June 15th.

Please contact us and register your return at contact@slaywithconfidence.com . Provide information about your order, the reason for return, your contact details and a description of the problem.

Simply returning the product is not enough; you must inform us via email of your intention to return the item. If you do not do this, your return may be rejected.

RETURNING YOUR PRODUCT
After reporting your return, you have 14 days to return the product to us. All items, including sale items, must be returned within 14 days. Orders placed outside the 14-day return period will not be accepted.

Example: You receive your return label on June 15th. Return period: until June 29th.

There are no exceptions to this policy. Please ensure you send your return in a timely manner so that we receive it within the return period.

RETURN CONDITIONS
If you do not meet the return conditions below, we cannot accept the return.

• All items, including items purchased during the sale, must be returned within 14 days.
• All purchases made during a Final Sale (60% or more off) are final and cannot be returned or exchanged.
• Return shipping costs are the responsibility of the customer. Return shipping costs are not covered by SLAY WITH CONFIDENCE .
• Please include the packing slip of the item with your return.
• The item must be returned in its original packaging.
• The product must be unworn, unwashed, unaltered and undamaged, with all original tags attached.
• Be careful with makeup; items with makeup stains will not be accepted for return.
• Be careful with strong odors, such as perfume; items with strong odors will be devalued.
• Orders exceeding the 14-day return period will not be accepted for return.
• No warranty is provided. Any problems that occur during washing are your responsibility.
• Lingerie, underwear/thongs, swimwear, bodysuits, dresses with fitted bodies, jewellery, cosmetics and face coverings cannot be returned for hygienic reasons.

SALE
You can return sale items. The return policy for discounted products is the same as for non-discounted items. Please note! Final-Sale sale items with a discount of 60% (or more) cannot be returned.

FINAL SALE PRODUCTS
At SLAY WITH CONFIDENCE we run various sales throughout the year, and one type you may encounter is a Final Sale . While these sales can offer great deals, it’s important to be aware of the specific terms and conditions that apply.

What is a Final Sale?
A Final Sale is a promotion where all items purchased cannot be returned or exchanged. Once an item has been purchased during this sale, no returns or exchanges can be made. These sales are often applied to clearance items or end of line items, usually at heavily discounted prices.

LINGERIE, UNDERWEAR, THONGS, SWIMWEAR, BODYSUITS, DRESSES WITH FITTED BODYSUITS, PIERCED JEWELRY, COSMETICS AND FACE COVERINGS
For hygiene reasons, we cannot accept returns or refunds on lingerie, underwear/thongs, swimwear, bodysuits or dresses with fitted bodies if the original packaging and/or hygiene seal has been removed. Likewise, jewellery, cosmetics and face coverings cannot be returned or refunded. This policy does not affect your statutory rights.

DEPRECIATION
We reserve the right to refuse returns or reduce the value in case of damage, makeup stains and/or strong perfume odors and charge these costs to the customer. So please make sure your return meets the above requirements and is packaged well for return.

INSPECTION
Upon receipt of your order, it is important that you inspect the delivered products to ensure they meet your expectations. If this is not the case, please contact us immediately at contact@slaywithconfidence.com with all relevant information, including your order details, contact information, a description of the problem and photographic evidence.

SHIPPING ERRORS OR DAMAGED PRODUCTS
We only offer high quality products. To ensure this, each item is thoroughly inspected before shipping. If you have received a wrong or damaged product, please contact us immediately within 24 hours of receiving your order at contact@slaywithconfidence.com .

Each item is carefully photographed and inspected before shipping. In the event of a refund, we will process your full refund within 14 days of receiving the incorrect or damaged product, in accordance with our Shipping Policy .

PLEASE NOTE: We will not accept clothing that has been worn or damaged by you. It is your responsibility to inspect the delivered products upon receipt of your order and ensure that they are in the expected condition.

EXCHANGE
We do not facilitate exchanges as we cannot guarantee the availability of the item upon receipt of your return package. However, you can return the unwanted item and place a new order for the item you want instead.

REFUND IN THE NETHERLANDS
If you return part of your order, the purchase amount, excluding shipping costs, will be refunded within 14 working days. If you return the entire order in its original condition, you will receive the purchase amount, including shipping costs, back. The refunded amount will be credited in the same way as the original payment method.

REFUND FOR EUROPE AND INTERNATIONAL ORDERS
If you return the entire order in its original condition, you are eligible for a refund of the purchase price, excluding shipping costs. Please note that we do not refund original shipping costs for international orders.

RETURN LABEL
We will send you a return label linked to your order. The return shipping costs are at your expense. Please contact us at contact@slaywithconfidence.com to request the return label, make sure to include your name, order number, reason for return and preferred shipping method (standard or recorded delivery). If you do not specify a shipping method, we will send a return label for standard parcel delivery.

RETURN COSTS IN THE NETHERLANDS
The return costs are at your own expense. We will automatically send you a return label for standard parcel delivery. The return costs for standard parcel delivery within the Netherlands are €8.40 including VAT. If you want to return the package by registered mail, please let us know immediately by email when you register the return. The costs for registered delivery within the Netherlands start from €10.21 including VAT. Always keep the track and trace proof until your return has been processed.

RETURN COSTS FOR EUROPE AND INTERNATIONAL ORDERS
Return costs are at your own expense. Return costs for European and international countries vary depending on the country and shipping method.

DAMAGED AND LOST RETURNS
The return shipment is always the risk of the sender, even if you have received the return label from us. SLAY WITH CONFIDENCE is not liable for damaged or lost returns. It is important to note that we cannot process a return (and therefore cannot issue a refund) if we do not receive your package or if it is lost during the return process. Please note that PostNL will only investigate damaged and lost packages if they were sent with insurance (registered delivery).

WHAT ARE PRE-ORDERS?

Pre-orders: This occurs when a product is announced or made available for purchase before it is officially released or produced. Customers can place orders for the product in advance, securing their purchase for when the item becomes available. Pre-orders allow customers to reserve items before they are released or produced.

WHAT ARE BACKORDERS?
Backorders: This occurs when a product is temporarily out of stock or not immediately available at the time of purchase. Customers can still place orders for the item, but delivery will be delayed until the product is back in stock or becomes available. Backorders allow customers to purchase items that are temporarily out of stock, with the knowledge that there will be a delay in delivery.

ESTIMATED SHIPPING FOR PRE-ORDERS AND BACKORDERS
Pre-orders and backorders are usually processed for shipping within a period of 2 to 3 weeks. However, the average time for these products to be in stock and ready to ship varies from 2 to 8 weeks. Please note that the date given is an estimate and delivery may occur earlier or later than expected.

ORDERING PRE-ORDER AND BACKORDER PRODUCTS TOGETHER: HOW DOES IT WORK?
If you place an order with both in-stock items and a pre-order or backorder item, we will consolidate the order and ship it as soon as all items are available. This means that your entire order will be delivered at the same time. This policy remains in effect even if the expected delivery time is extended due to delays from our suppliers.
Please note that we depend on our suppliers for pre-orders and backorders. If we cannot meet the expected delivery time, we will inform you quickly by email.
If you would like to receive the products in stock sooner, we recommend that you place separate orders for these items. This will allow us to quickly ship the available items without delay, so that you receive them as soon as possible.