F.A.Q.
Welcome to our FAQ page! Here you'll find answers to the most frequently asked questions about our products, shipping, payments, and more. We want to make sure your shopping experience is as smooth and enjoyable as possible. Can't find the answer to your question? Feel free to contact us, we're happy to assist you!
How fast is my order delivered within the Netherlands?
Orders within the Netherlands are usually delivered within 1-5 business days after processing, depending on the shipping method and location. We do our best to process and ship your order as quickly as possible! If you want more specific information about delivery times, you can track your order once it has been shipped.
How long does it take for an international order to arrive?
International orders usually arrive within 2-4 weeks after shipping. Please note that these orders must go through customs in your country before being cleared for final delivery, which may occasionally cause additional delays. Once an order leaves our warehouse, there may be carrier delays due to factors beyond our control. Unfortunately, we cannot control how fast an order arrives once it leaves our warehouse. It is best to contact the carrier for more information about the whereabouts of your package and the expected delivery date.
How can I return my items?
To return your items, follow these steps:
1. Log in to your customer account using the email address you used when placing your order.
2. Go to the "Return Requests" section.
3. Select the items you want to return (if you ordered multiple items).
4. Choose a return reason and add a note for the store.
5. Click "Request Return".
If your return request is approved, you will receive an email with shipping instructions and a return label. Once the product is returned, you will receive a refund.
If you have any questions or need assistance, feel free to contact us.
How can I choose the right size for me?
SLAY WITH CONFIDENCE has developed a universal sizing system designed as a unique reference for all countries. You can easily find the best size for you by referring to our Size Chart, which provides a conversion table for all major sizing systems from different countries. The Size Chart can be easily found on the page of each product.
What payment methods do you accept?
We accept the following payment methods:
iDEAL (for the Netherlands)
Credit card (Visa, MasterCard)
Bancontact (for Belgium)
Simply choose the payment method that suits you best during checkout. If you have any questions about payments, we’re here to assist you!
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation with a track & trace code. You can use this code to track your order via PostNL and/or DHL Express. You can also view your track & trace information in your customer account,